Shipping Policy for NOVA&CO

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Thank you for shopping with NOVA&CO! We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy for important details about delivery times, costs, and processing.

🌍 Shipping Origin

All orders are shipped directly from our international warehouse in China.

🚚 Shipping Method

We use Standard Economy Shipping to deliver your orders. This is a cost-effective shipping option that allows us to offer competitive prices and worldwide service.

📦 Processing Time

• Orders are typically processed within 2–5 business days after payment is received.

• You will receive a confirmation email once your order has been shipped.

⏳ Estimated Delivery Time

Delivery times vary by location. Below are the average estimates:

• United States / Canada: 7–21 business days

• United Kingdom / Europe: 10–25 business days

• Australia / New Zealand: 10–21 business days

• Asia: 7–15 business days

• Rest of the World: 15–30 business days

Please note: Delivery times may be affected by customs delays, local postal services, holidays, or other unforeseen events.

💸 Shipping Costs

We aim to keep shipping costs as low as possible. Shipping fees (if applicable) will be calculated at checkout based on your location and order total.

📬 Tracking Information

• A tracking number will be provided once your order has shipped (if tracking is available for your destination).

• You can track your order through our website or via the carrier's tracking page.

🌐 International Shipping & Customs

• Yes, we ship internationally!

• Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

❗ Delays or Lost Packages

While we do our best to ensure timely delivery, NOVA&CO is not responsible for shipping delays caused by the carrier, customs, or other factors beyond our control. If your package seems delayed or lost, please contact us and we’ll do our best to help.